Delivery Options

See below information about delivery options available. We only deliver to the UK mainland.

Delivery OptionOrder BeforeDelivery TimesCost
Free Click & Collect5pmCollect next day in storeFree
Free Standard UK DeliveryMidnightWithin 3-5 days (excluding bank holidays)Free for orders over £45
Standard UK DeliveryMidnightWithin 3-5 days (excluding bank holidays)£3.95
Next Working Day Delivery (*)3pm - Monday to Thursday1 Day£7.20
Next Working Day by 1pm3pm - Monday to ThursdayNext working day before 1pm£8.90
Saturday by 1pm3pm - FridaySaturday before 1pm£15

(*) For customers in London Zone 1 (only for below selected postcodes) we will do same day delivery, instead of ‘next day’.

Postcodes included: W1, W2, W8, W11, WC1, WC2, SW1, SW3, SW7, SE1, NW1, EC1, EC2, EC3 and EC4.

Returns Policy

Returned items must comply with:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • Shoes must be unworn and not contain soles marks.
  • All items must be returned in saleable condition within 28 days of receipt.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted and will be sent back to you.

FREE Returns – How to return

Royal Mail

royal mail returns label

  • You will find a returns form included on the delivery note enclosed with your parcel.
  • Make sure your items are securely packed and attach the free returns label to your parcel.
  • Take the parcel to your local Post Office.
  • Make sure you get a receipt and code for tracking your parcel online, as we are only responsible for your parcel once it has been received at our warehouse.

the refunds to show on your account.

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